FAQs
What payment methods do you accept?
We accept all major credit and debit cards, Apple Pay, and PayPal for fast and secure checkout.
How long does shipping take?
Our standard shipping timeframe is 3 to 8 business days, depending on your location.
Can I track my order?
Yes! All orders are trackable. You'll receive a tracking link via email within 24 to 48 hours of your order being dispatched.
Where are you based?
We’re proudly based in sunny Sydney, with local warehouses ensuring faster delivery across Australia.
Do your products come with a warranty?
Absolutely – all our products come with a 12-month warranty for your peace of mind.
Do you have a showroom or warehouse I can visit?
We don’t have a physical showroom or warehouse open for public viewing — and that’s intentional. By keeping our overheads low (no flashy showrooms or pushy salespeople), we’re able to pass the savings directly on to you.
We’ve built our business to be efficient and customer-first, with most customers loving their purchase straight out of the box — in fact, we only receive returns on 1 in every 300 orders. This approach helps us keep prices low without compromising on quality.